Get Support

In order to be eligible for the service, you need to be a current student (undergraduate, master, PhD, post-graduate) at a university where we have volunteers available to see you.

Before you get support, here’s some helpful information about our services, and what we can and cannot do.

Our Advocates Can:

  • Signpost you to relevant services
  • Make referrals to some of these services on your behalf
  • Provide reliable sources of information
  • Give moral support in well-being related appointments
  • Help you complete paperwork related to your well-being such as mitigating circumstances forms

Our Advocates Cannot:

  • Give advice or offer their opinion
  • Meet you in your home
  • Give medical or clinical advice
  • Travel to appointment outside a 3 mile radius of campus
  • Support students with learning disabilities or neurological disabilities, or students without capacity. This is because the training our advocates undertake doesn’t cover these circumstances in enough depth.

Some ground rules:

  • You cannot request an advocate if you know them personally
  • You should not try to contact advocates through personal means such as Facebook, Twitter or Mobile
  • If you need to cancel an appointment, do so with at least 24 hours notice
  • You will not always have the same advocate  – our volunteers offer limited time each week, so you will be allocated to who is available (they’re all lovely though!)