In order to be eligible for the service, you need to be a current student (undergraduate, master, PhD, post-graduate) at a university where we have volunteers available to see you.
Before you get support, here’s some helpful information about our services, and what we can and cannot do.
Our Advocates Can:
- Signpost you to relevant services
- Make referrals to some of these services on your behalf
- Provide reliable sources of information
- Give moral support in well-being related appointments
- Help you complete paperwork related to your well-being such as mitigating circumstances forms
Our Advocates Cannot:
- Give advice or offer their opinion
- Meet you in your home
- Give medical or clinical advice
- Travel to appointment outside a 3 mile radius of campus
- Support students with learning disabilities or neurological disabilities, or students without capacity. This is because the training our advocates undertake doesn’t cover these circumstances in enough depth.
Some ground rules:
- You cannot request an advocate if you know them personally
- You should not try to contact advocates through personal means such as Facebook, Twitter or Mobile
- If you need to cancel an appointment, do so with at least 24 hours notice
- You will not always have the same advocate – our volunteers offer limited time each week, so you will be allocated to who is available (they’re all lovely though!)